1. Our Commitment to Your Privacy
At Convertlyyy, your privacy isn't just a policy – it's our fundamental commitment. We understand that the documents you convert may contain sensitive personal, business, or financial information. That's why we've built our entire platform with privacy-first principles.
This Privacy Policy explains how we collect, use, and protect your information when you use our free online PDF conversion tools at convertlyyy.netlify.app. By using our services, you agree to the practices described in this policy.
Key Privacy Highlights:
- All files are automatically deleted within 2 hours of processing
- We use 128-bit SSL/TLS encryption for all data transfers
- We never read, analyze, or share your document contents
- No account or personal information required to use our tools
2. Information We Collect
2.1 Files You Upload
When you use our conversion tools, you upload files to our servers for processing. Here's exactly what happens with your files:
- Processing: Your files are processed solely for the purpose of conversion (e.g., converting PDF to Word).
- Temporary Storage: Files are temporarily stored on our secure servers only during the conversion process.
- Automatic Deletion: All uploaded files and converted outputs are automatically and permanently deleted from our servers within 2 hours of upload.
- No Content Analysis: We never read, analyze, index, or use the content of your documents for any purpose other than the requested conversion.
2.2 Account Information (Optional)
Creating an account on Convertlyyy is entirely optional. Most of our tools work without any registration. If you choose to create an account, we collect:
- Email Address: Used for account login and important service communications.
- Name: Used to personalize your experience.
- Password: Stored in encrypted (hashed) form – we never store plain-text passwords.
Account data is stored securely in our MongoDB Atlas database with enterprise-grade encryption.
2.3 Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit Convertlyyy:
- IP Address: Used for security monitoring and geographic analytics (anonymized).
- Browser Type and Version: Helps us optimize our service for different browsers.
- Device Information: Type of device (desktop, mobile, tablet) and operating system.
- Pages Visited: Which tools and pages you access on our site.
- Referral Source: How you found our website.
This information is collected through cookies and similar technologies, primarily through Google Analytics (see Section 4).
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Processing your file conversions accurately and efficiently
- Providing download links for your converted files
- Managing your account (if you create one)
3.2 Service Improvement
- Analyzing usage patterns to improve our tools and user interface
- Identifying and fixing technical issues
- Developing new features based on user needs
3.3 Communication
- Sending service-related announcements (account holders only)
- Responding to your support requests
- Providing important security notifications
3.4 Security
- Protecting against fraudulent or malicious use of our service
- Monitoring for security threats
- Enforcing our Terms of Service
4. Cookies and Tracking Technologies
4.1 Essential Cookies
We use essential cookies that are necessary for our website to function properly. These include:
- Session management cookies
- Security cookies
- User preference cookies
4.2 Analytics Cookies (Google Analytics)
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information about:
- Number of visitors to our site
- Which pages are most popular
- How users navigate through our site
- Geographic location (country/city level)
This data is anonymized and aggregated – we cannot identify individual users through Google Analytics.
4.3 Advertising Cookies (Google AdSense)
We display advertisements through Google AdSense to support our free service. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can:
- Opt out of personalized advertising at Google Ads Settings
- Opt out of third-party vendor cookies at www.aboutads.info
4.4 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete some or all cookies
- Block third-party cookies
- Block all cookies (note: this may affect site functionality)
5. Data Security Measures
We implement comprehensive security measures to protect your data:
5.1 Encryption
- In Transit: All data transfers use 128-bit SSL/TLS encryption (HTTPS). This is the same security standard used by banks and financial institutions.
- At Rest: Any stored data (such as account information) is encrypted using industry-standard encryption algorithms.
5.2 Server Security
- Our servers are hosted in world-class data centers with 24/7 physical and digital security
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
- Access controls limiting who can access server infrastructure
5.3 Automatic File Deletion
- All uploaded files are automatically deleted within 2 hours
- Deletion is permanent and unrecoverable
- No backup copies of user files are retained
6. Data Sharing and Third Parties
We do not sell, trade, or share your documents with any third parties.
We may share limited, non-document data with the following service providers:
- Google Analytics: Anonymous website usage statistics
- Google AdSense: Advertising network (no access to your documents)
- MongoDB Atlas: Secure database hosting for account data
- Netlify: Website hosting infrastructure
These service providers are bound by their own privacy policies and data protection obligations.
We may disclose information if required by law, such as in response to a valid court order or government request. In such cases, we will notify affected users unless legally prohibited from doing so.
7. Your Rights and Choices
You have the following rights regarding your data:
7.1 Access
You can request a copy of any personal data we hold about you (applicable to account holders).
7.2 Correction
You can update or correct your account information at any time through your account settings.
7.3 Deletion
You can request deletion of your account and all associated personal data. To make this request, contact us at support@convertlyyy.com.
7.4 Data Portability
You can request your personal data in a machine-readable format.
7.5 Opt-Out
You can opt out of marketing communications and personalized advertising as described in Section 4.
8. Children's Privacy
Convertlyyy is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@convertlyyy.com, and we will promptly delete it.
9. International Data Transfers
Convertlyyy operates globally, and your data may be processed on servers located in different countries. We ensure that all data transfers comply with applicable data protection laws and that your data receives the same level of protection regardless of where it is processed.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:
- We will update the "Last updated" date at the top of this policy
- For significant changes, we may notify users through our website or email (account holders)
- Continued use of our services after changes constitutes acceptance of the updated policy
11. Frequently Asked Questions
Does Convertlyyy store my files?
No. All files uploaded to Convertlyyy are automatically deleted from our servers within 2 hours of processing. We do not permanently store any user documents.
Is my data encrypted during transfer?
Yes. All file transfers on Convertlyyy are protected with 128-bit SSL/TLS encryption, the same security standard used by banks and financial institutions.
Does Convertlyyy read or analyze my documents?
No. We only process your files for the purpose of conversion. We never read, analyze, or use the content of your documents for any other purpose.
Does Convertlyyy share my data with third parties?
Never. We do not sell, share, or provide your documents or personal information to any third parties. Your files remain completely private.
What cookies does Convertlyyy use?
We use essential cookies for site functionality and third-party cookies from Google Analytics (for site improvement) and Google AdSense (for advertising). You can manage cookie preferences in your browser settings.
Can I delete my account and data?
Yes. If you have created an account, you can request deletion of your account and all associated personal data by contacting us at support@convertlyyy.com.
12. Contact Us
If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us:
- Email: support@convertlyyy.com
- Website: Contact Form
We aim to respond to all privacy-related inquiries within 48 hours.